As of 3/17/20, the Dickies Arena Box Office will be closed to the public indefinitely. If you are waiting for a refund and purchased online, you will receive your refund through the card purchased within 30 days of the cancellation. If you purchased at the Dickies Arena Box Office, please email email@example.com for more information on how to receive your refund.
The Dickies Arena Box Office is located at 1911 Montgomery Street, on the southwest side of the venue.
If you have any questions regarding ticketing for upcoming events at Dickies Arena, please contact our box office at 817-402-9801. Please note, you will not be able to purchase tickets over the phone using this number.
Guests may park in the Montgomery Lot, off Montgomery Street, at no cost for a limited time when coming to the box office.
Will call pick up is available day of show with a valid ID. The Dickies Arena box office is unable to accept will call from guests for upcoming shows.
Regular hours for the box office are:
Monday-Friday: 10 a.m. to 6 p.m.
Box office will be open on event days.
Ticketmaster is the ONLY authorized seller of tickets at Dickies Arena.
To purchase tickets for an upcoming event, please visit ticketmaster.com.
Dickies Arena is not responsible for tickets purchased anywhere other than Ticketmaster or through the Dickies Arena Box Office, and will not honor, exchange, or refund counterfeit, duplicate, or invalid tickets.
For all events, Dickies Arena has a no refunds or exchanges policy. If an event is cancelled, you will receive a refund at your original point of sale. Ticketmaster is the only authorized seller of tickets at Dickies Arena; if you purchased your tickets through a third party resale site, you will need to contact that company directly for a refund. If an event is rescheduled and you are unable to make the rescheduled performance, you will need to make contact through your original point of sale to receive a refund.